General FAQs

General FAQs for Black Belt at Home

How can I contact support?
You can open a support ticket here. Expect a reply within 24 hours during the week, and up to 48 hours when submitted on a weekend. Thanks so much!
Wed, 10 Mar, 2021 at 4:33 PM
How quickly will I get a reply to my support request?
We make every effort to respond to your support questions and requests on our Support Portal within 24 hours. On weekends, however, we're often busy tra...
Wed, 10 Mar, 2021 at 4:34 PM
What's the difference between Black Belt at Home and the GMAU?
Here's an article and video that explains the differences between purchasing video(s) from Black Belt at Home and enrolling in the GMAU.
Wed, 10 Mar, 2021 at 4:35 PM
How do I earn rank in Black Belt at Home courses?
To earn official rank in a Black Belt at Home course other than the Complete Tai Chi program, you must register and pay to become an active Global Martial A...
Tue, 25 Jan, 2022 at 3:22 PM
Do you sell martial arts DVDs on Black Belt at Home or on Amazon?
We no longer sell instructional DVDs on Black Belt at Home, Amazon, or anywhere else.  Instead, we sell "video packages" on our Black Belt at ...
Tue, 18 May, 2021 at 2:30 PM